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The 2002 Explorer is also the Ford vehicle with the most submitted issues on Car Complaints with 3,956 complaints total. Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating. OWNERS MAY CONTACT FORD AT 1-800-392-3673. It works correctly now. FORD HAS DECIDED TO CONDUCT A SPECIAL SERVICE CAMPAIGN TO INSPECT AND TORQUE THE LIFTGATE GLASS BRACKET ON AFFECTED VEHICLES. ", "Numerous latch/lock problems with rear hatch door", "seat belts do not retract & they are wearing out due to the fact that they won't retract correctly", "Front driver side seat will not move forward or back...", "The sunroof would have a pressure leak see a ring of moisture around it during the rain ordering any thunderstorm and then when the sun came it would dry up you never dripped in the cabin but it was very annoying it ruined the headliners around the Sunroof", "Almost all Ford explorers around this age have cracked tailgates...there are websites devoted to this problem...it has to do with the plastic body and metal ford emblem expanding in cold weather and cracking the tail gate....ford has not owned up to this problem because its so massive they would take a hugh loss....very dissapointing. "Brought it in to be serviced at the local Ford dealership, they returned the truck back to me with no oil in it. from Deerfield, IL The 2002 Ford Explorer is a four-door midsize SUV that can be configured to seat five or seven passengers. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT. THE RECALL BEGAN ON APRIL 10, 2006. Rear tailgate cracked", "Cracked body panel on rear hatch under window", "Paint peeling from body. Had to replace the key cylinder the key could not insert into the key cylinder to start up the vehicle", "Fuel gage does not work. It's dangerous for passengers entering and exiting the vehicle". We just brought a 02 explorer with only 58000. Recall Date: 05/29/2014. 6 out of 6 people found this review helpful. This was the first four-door SUV produced by Ford. Water will drip from the overhead console and the sun visors. The average annual repair cost is $732 which means it has average ownership costs. (2002 Ford Explorer Eddie Bauer 4.0-L V6), Steering linkage (includes rack and pinion), (2002 Ford Explorer Eddie Bauer 4.5-L V8), Paint (fading, chalking, cracking, or peeling), Alarm or security system (excluding aftermarket systems), Deciding When It's Time to Upgrade Your Child's Car Seat. ", "Had to replace all ball joints. to help you make better choices for life’s big moments and the everyday ones in between. many problems", "Service technician at the dealer failed to read the instructions for the new style axle seals that caused seal damage when the differential was rebuilt, causing two returns to the dealer to correct (at no additional cost to me except time lost). CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. The owner comments describe problems respondents experienced with this vehicle. It took time to receive the parts. TWICE", "There is a recall on the cruse control which I have not addressed yet. Only discovered problem after replacing Ing lots of parts", "4-W-D would not engage. by Josh Living with the issue, I have to crank the engine once to pressure the fuel system and then a second time to start the car", "Intermittent non start. from new york, ny FORD RECALL NO. Was told it couldn't be aligned unless the upper ball joints and the front struts were replaced. Had to have the ball joint replaced. Did you? I have spent $7,863 dollars over the lifetime of the car", "fluid leaked and differential failed. None cover by warranty. Rightly or wrongly the Ford Explorer is much maligned, tarnished by being the vehicle that brought the mighty Ford Motor Company to its knees and hastened the end of Aussie Jac Nasser's time as head honcho.The Explorer was America's third-best-selling passenger vehicle and its top-selling four-wheel drive. data for a specific year. My regular mechanic drove it and questioned that this work was needed. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. Behind the wheel, everything needed for a SUV like this one to be driven is within easy reach. There aren’t many nicer driving roads in North America than California’s Pacific Coast Highway, also known as Highway One or simply the PCH. I've owned one for a few years now. Likewise, people ask, is a 2002 Ford Explorer front wheel drive? FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. 2001-2002: On certain vehicles, the upper bolt on the driver’s high back seat that attaches the seat recliner mechanism to the seat back frame could fracture. no accidents it just fell off", "OLD AGE & fl HEAT CAUSING TRIM ISSUES...........WHAT THE HECK.........17 YEARS OLD! ", "The tailgate shocks are becoming weak & don't hold the lift gate high enough. 04S20.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT. The Ford Explorer Sport Trac is the truck version of the Explorer SUV. on Fri Aug 31 2012. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. 2002 Ford Explorer engine problems with 487 complaints from Explorer owners. from N.Andover, MA did not like that feeling..... not able to keep going with my evening, had the truck towed to a repair shop...it was ready to roll by noon the next day. 82 out of 82 people found this review helpful. on Wed Sep 27 2017. The hood is faded and peeling badly", "Paint is peeling off around front wheel wells and front hood", "The back door panel cracked in the middle. I have seen all Ford Explorers with the same problem, yet Ford never put out a recall on this issue", "Surface rust on entire roof. Almost 2002 Explorers have this problem", "lift gate crack in body panel ,ford aware of issue as seen on-line but refuses to correct this happens to all 2002 thur 2006 explorers", "driveway plower backed into shelf in garage causing major damage", "Defective design acknowldged by Ford- will fix once free of charge; after that,customer responsibility to fix their design flaw when it recurs- on 4th now!. When I take it on long trips it gets excellent gas mileage. The air intake wasn't getting the correct signals causing the engine to choke and lose power", "Oil pan gasket is worn and needs repair", "I was informed I needed a new oil pan gasket, it's leaking badly all away around. Had to be replaced". When it failed coolant leaking from it also damaged 4 coils and 2 injectors. Both differentials have metal in the fluid. It has had it's maintenance needed, but nothing out of control - usual truck care. Both the AC and heater has had to have repairs", "it failed and it's really expensive to replace", "A/C was not blowing cold air, not even cool air", "Air distribution box (containing doors/dampers) had to be replaced", "AIR CANNOT BE DIRECTED TO THE CORRECT VENT", "Needs a complete modulator replaced to the tune of $860 dollars as per the local authorized Ford dealer", "Have had two $800 repairs on the heater", "Heating and cooling vent controls on front and rear system have both failed and do not respond to temp/air flow adjustments", "Loud clicking when you turn the temperature control to hot.. No heat!!!!!!! I could not get it back in myself, but dealer got it back together and sealed with adhesive. Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. REPAIRS WILL BE COMPLETED FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. how the vehicles will hold up in the year ahead. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. Belts were due to be replaced. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798. The 4WD system works very well in snowy Ohio winters, this past winter was like the storm of the century so it was definitely needed! ", "Transmission totally failed, had to tow, est. it is the only area of rust on the body", "The only downfall of this Explorer is the rust and rot when you open the back doors, above the wheel well. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). THE SAFETY RECALL BEGAN ON MAY 11, 2009. Had to be replaced 2 times. Open door remains on after start up", "The electric odometer, clock and temperature works intermittently but mostly off. 03S04.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). Had to flatbed it home. Not anymore. I bought this 2002 Ford Explorer in 2007 with 60,000 Miles. It also leaks around the front windshield. ", "Had a water leak on the top of the wind shield. FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. I have this truck for almost 10 years now. ", "Differential clutches- Bearings. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED. We live in middle of Rockies in Colorado so we knew we had to get a vechical that could take on the winter, plus get us over the passes when traveling. THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS. ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK. TOTAL. Had to replace entire running board on each side. ", "Can not use parking brake, will freeze and can not be driven", "This has been a consistent issue since we bought the vehicle in 2003", "Warped rotors that caused pedal pulsating and vehicle vibrations", "Rotors had to be replaced as I live a block from the ocean and the salt air corrodes the metal over a 4-5 year period", "It was thought they were original equipment so getting 190K miles from them was probably good", "The front rotors rusted out prematurely as California roads are not salted in the mountains to melt snow during the winter". This vehicle. Expensive and time consuming", "The 2 front bearings went out first followed by the rear bearings a few months later", "One of the rear bearings failed over only 2 days, the wheel was in danger of coming off, and it was expensive for a simple part", "Rear wheel bearing on one side required replacement. Fist could not change between beams, hi and low. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT. Did you? on Thu May 17 2018, I bought this car from a buddy of mine a year ago. 5 out of 5 people found this review helpful. I love the new look, so trust me! on Mon Aug 28 2017, This car gets me back and forth to work I don't have to worry about anything I've taken my children to the beach with no problem and it has enough space for 5 and the dog. (#1 cylinder)", "Had the number 8 cylinder ignition coil fail leading to a very rough idle and operation. There is a problem with the transfer case, which subsequently cause whatever transmission you put in front of it to fail. Interior. OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH. If you need a quality car with a nice look to it, i think any explorer will do for you. Meanwhile, JD Power rated the 2020 model 74/100 in terms of quality and reliability. Also the window’s also just stopped working out of nowhere as well. Parts and labor was approximately $1200", "spark plug wires need to be replaced & throttle body (fuel system) needs cleaning out", "Had to replace the #2,3,4 and 8 spark plugs", "This vehicle has always needed a new battery after somewhere between 36 and 42 months after installation. account information here. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. OWNERS CAN CONTACT FORD AT1-800-392-3673, CONCERNING THIS PROGRAM. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. Not a serious problem, but very annoying.". 29 out of 29 people found this review helpful. It will stay up if I lift it up", "the tailgate window does not stay open in cool/cold weather", "Cracking plastic on tailgate. The entire rear axle assembly was totally rebuilt by an authorized Ford dealer. Did you? WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING. 2" x 6". I have only had some problems with the Rear Differential and the transmission was recently rebuilt, but overall, the car is Fantastic! Would like to have a place to go for a reliable third opinion", "Used to be changing wheel bearings was a simple easy job. "CD player reads error, discs get stuck in the player", "No longer tells mileage or direction , flashes on maybe once or twice a year". with 168,000 miles on it its still runnin fine. full 2002 Ford Explorer review: 2002: 4dr SUV 210-horsepower 4.0L V6 5-speed automatic 4WD w/low range: Bearings Bearings Bearings, Rear end has been serviced seven times all due to the CHEAP bearings that FORD uses and then refuses to stand behind their parts. Dealer traced problem to "cracked sensor" on first experience, then to "rust" and "grunge"", "ABS light is on. 9 out of 9 people found this review helpful. I am on Explorer Forums everyday, and the trans in them (5r55e, 5r55s, 5r55w) are all based on the same transmission. Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission. Get reliability information for the 2002 Ford Explorer from Consumer Reports, which combines extensive survey data and expert technical knowledge. Based on information received from our latest stopped to pick up dry cleaning and when I came back the truck would not start. 1 / 3 it was the original fuel pump, 16 years old. ", "car occasionally won't start. I have figured out how to get it to work, but by the usual method. "EGR sensor failed causing engine warning light to stay on", "check engine light was caused by intake manifold leak", "I was coasting down a hill and I started to pick up speed, I turned off the Overdrive and the Check Engine Light came on. THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. Other thn your usual Oil, brake pads and your other usual wear and tear stuff, this truck has given me no problem. i live out in the country where there is nothing but dirt roads and the 4-wheel drive never fails me. 2002 Ford Explorer My vehicle issue that I have dealt with is that the heater went out of nowhere and this was a issue what Ford trucks mainly have. I cleared the code and I've gone approximately 1000 miles since with no further problems. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING. Had to have towed three times and when delivered to dealer would start so they could never tell exactly what was wrong. "CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV. ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. I told them there are no oil spots on my driveway and the technician I spoke with at Express tire in National City, made me feel like I was lying. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. "It's not listed, but the intake manifold needed to be replaced. Did you? 2009 Ford Explorer Reliability Ratings. "Had one or more of the three catalytic converters come apart and block the exhaust system making the vehicle limited to extremely low speed (less than 25 mph) with no power or ability to up shift. OWNER NOTIFICATION BEGAN JUNE 7, 2001. FAQs or access your The comfortable leather seats provide all-day comfort in the first and second rows. Our list of 14 known complaints reported by owners can help you fix your 2002 Ford Explorer. And, after replacing the insides, I had to replace a switch that stopped working", "The power window motors have needed to be replaced", Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system, "Alternator started to fail causing battery to die on a couple of occasions, but when AAA would check it, their tests came back as the alternator was OK. Then on a road trip of like 150 miles from home, while leaving our destination, vehicle just died while driving it and had to wait for a tow.